Medical Receptionist

Main tasks

• Greets and welcomes patients and clients
• Schedules appointments for patients and manages the appointment calendar
• Assists with billing and payment processes
• Responds to enquiries and requests from patients and clients in person, over the phone and through written communication
• Registers patients by collecting and verifying personal and insurance information
• Coordinates with health care providers to ensure smooth patient flow
• Maintains patient records and ensures confidentiality of patient information
• Provides information to patients regarding clinic policies, procedures and services
• Handles and resolves patient complaints and concerns

State nomination

Each state nominates different occupations for the 190 and 491 visas.