ANZSCO 263212
ICT Support Engineer
Develops support procedures and strategies for systems, networks, operating systems and applications development. Solves problems and provides technical expertise and direction in support of system infrastructure and process improvements, and diagnoses and resolves complex system problems.
Also known as: Support Analyst
Skills assessment authority
Australian Computer Society (ACS)Occupation lists
STSOL
Visas for ICT Support Engineer
Main tasks
- Diagnoses and resolves technical problems related to hardware, software, networks and systems
- Prioritises and triages incoming incidents and service requests to ensure timely response and escalation
- Diagnoses functionality errors and faults in systems and programming code to ensure systems perform to specification
- Develops, conducts and provides technical guidance and training in application software and operational procedures
- Performs system reviews and assessments, and recommends hardware and software strategies and directions
State nomination
6 state(s) nominate ICT Support Engineer for the 190 / 491 visa. See the details by state:
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