ICT Sales Assistant

Main tasks

• Assists customers in selecting and purchasing computing and telecommunications products
• Provides information and advice on the features and benefits of different computing and telecommunications products
• Demonstrates the use of computing and telecommunications products to customers
• Processes sales transactions, and handles cash and credit card payments
• Maintains knowledge of current and upcoming computing and telecommunications products and technologies
• Tracks online stock levels, and stocks and replenishes computing and telecommunications products on the sales floor
• Handles customer enquiries and resolves issues or complaints
• Maintains accurate records of sales and customer interactions

Specialisations

State nomination

Each state nominates different occupations for the 190 and 491 visas.