ANZSCO 313112
ICT Customer Support Officer
Provides support, education and guidance in the deployment and maintenance of computer infrastructure and software, and the diagnosis and resolution of technical problems and issues.
Also known as: ICT Help Desk Officer, ICT Service Desk Analyst
Skills assessment authority
Trades Recognition Australia (TRA)Occupation lists
STSOL · CSOL
Visas for ICT Customer Support Officer
Main tasks
- Supports customers in resolving technical incidents with computer hardware and software
- Installs and deploys software to meet customer needs
- Diagnoses, troubleshoots and resolves connectivity issues
- Provides basic user training on computer hardware and software
Specialisations
Network Support Technician
State nomination
5 state(s) nominate ICT Customer Support Officer for the 190 / 491 visa. See the details by state:
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